Help & support

We’re here to help you get set up.

Everything you need to sign in, activate your workspace, and start sending confidential documents — plus answers to the questions we hear most.

Start here

Pick where you are.

New to Arkin Vault, or just need a quick answer? The guides below cover the whole first-run path — from the email in your inbox to your first sent document.

Popular answers

The questions we hear most.

Quick jumps into the FAQ.

Looking for plans and prices instead? See pricing — Solo, Practice, and Firm tiers, plus the Author plan for writers and literary agents.

Still need a hand? We’ll help you land.

Onboarding questions, a workflow review, or a problem mid-setup — tell us what you need and we’ll walk you through it.

Contact support